We arrived tired having left Cayman to escape a major hurricane. My partner is heavily pregnant and was exhausted after a 5am start. Check in was very efficient and friendly, Madilynne on front desk helped us with our bags. I went to get some snacks for us once we had settled into the room, and while I was gone Madilynne had signed a lovely "Congratulations on your baby" card with all the staff on the front desk and had it delivered to the room with a complimentary parcel of healthy snacks and extra water. It was a wonderful gesture that really meant the world to us and cheered us both up after a stressful journey. It really was "above and beyond" service considering we were only staying a single night with intention of moving towards Brickell the next morning.
Alexander
July 2024
The hotel staff made up for the horrible time at Miami airport. I hope to never fly to them again. But the staff at this hotel was exceptional. They were kind and professional, and I will come back to stay there again. The tacos were amazing. The drinks were amazing. The room was beautiful and spacious. I am disabled and they brought my bags to my room. I was not expecting that and I am so appreciative of that. This is my first time traveling as a disabled person and traveling to Miami. And the employees at this hotel made me feel so comfortable whenever I need something, they didn't make me feel like I was bothering them, anything I needed they were so happy to help me. I was there to go on a cruise, and they made me feel so safe. If you're a person who's disabled or you're traveling with someone who's disabled. This is the best hotel for you. They had a Starbucks there I'm not a coffee drinker, but they had pizza, and that pizza was amazing. And the gentlemen there. They were just as nice as the bartenders and the reception desk. Everybody was exceptional. I was nervous about taking this trip by myself as a sole traveler and being disabled. But all fears we're gone once I got there. Thank you so much of making the beginning of my trip. Such Amazing time for me. And I appreciate it. I am no longer scared to travel by myself. The team at the hotel really made me feel loved thank you
Pamela
December 2023
Very comfy beds and pillows, good food and drinks, helpful and friendly staff. I also appreciated the location, which is so near to MIA - and the availability of frequent shuttles to and from the Airport. As an older customer with some mobility issues, I appreciated the attention to physical safety in the bathroom. Finally, although I am not personally of the Jewish faith, I was impressed that equal attention was paid to the Hanukkah Holiday and the Christmas Season - especially at this particular time in history. Excellent attention to detail and good management! Thank you for that!
Marilyn
December 2023
We had to spend two nights at the Miami Airport Marriott when a New England snow storm interrupted our trip from Martinique to Boston. The staff worked around our uncertain schedule. The waiters and bartenders at the Cane Fire Grille were very nice and welcoming, and served us good food during our unexpected stay.
Stephen
January 2024
It’s near the airport and in the past we stayed here quite often , and wanted to experience the changes
Ana
May 2024
The staff was quite accomodating. I liked that there was a facility on site that I could rent a car. In addition, the shuttle service was also quite convenient.
Peters
December 2024
Clean comfortable bedroom. Spotless bathroom. Very friendly staff. Delicious food in the bar/restaurant
Alice
January 2024
I enjoyed everything about the hotel the main thing was the cleanliness except for the price for one night along with the location because nothing was nearby were the only 2 downfalls
Kimbree
September 2024
Like it.
Darlene
June 2024
Very clean and modern. The shuttle to and from Miami airport worked great - frequent shuttle, easy to find and very close to the airport
Rosanna
May 2023
Reservations:
+1-833-728-2041